Code of Conduct and Integrity
1.INTRODUCTION
Below we present PHENÍCIA UTM’s Code of Conduct and Integrity, which defines the ethical standards and guidelines that guide our actions, decisions, and relationships. More than a set of rules, this Code represents the values that uphold the company’s credibility and reputation.
Our commitment is to maintain a culture of ethics, respect, and compliance, ensuring that each employee acts with integrity in all stages of service and in both internal and external relations.
This Code is a guide for all members of PHENÍCIA UTM and will be reviewed periodically, following the evolution of our sector and market best practices.
If any questions arise or situations that may represent violations, we provide the channel ouvidoria@pheniciautm.com, where anyone can report safely and confidentially.
Integrity is an essential value shared by all of us — it strengthens our clients’ trust and consolidates PHENÍCIA UTM’s name in the market.
2.OBJECTIVE
This Code of Conduct and Integrity aims to guide the actions and decisions of PHENÍCIA UTM employees, partners, and suppliers, promoting an ethical, transparent, and compliant work environment.
3.ETHICAL PRINCIPLES
We consider as our ethical principles the appreciation of life, the full respect for physical and moral integrity, without disregarding individual differences, emphasizing equity, equality, and justice. We also consider it essential to comply with the legislation of our country and of any country in which we may operate.
4. REJECTION OF PREJUDICE AND DISCRIMINATION
PHENÍCIA UTM values diversity in all its relationships. Therefore, everyone must be treated with respect, cordiality, and fairness by employees, managers, suppliers, and clients of PHENÍCIA UTM, as well as by anyone representing us.
PHENÍCIA UTM does not tolerate discrimination or prejudice based on gender, race, religion, age group, sex, political conviction, nationality, marital status, sexual orientation, physical condition, or any other factor in its relationships.
5. RESPECT FOR LEGISLATION AND INTEGRITY IN BUSINESS
PHENÍCIA UTM seeks to establish relationships with clients and suppliers committed to full compliance with the laws and regulations in the regions where they operate, ensuring that all business practices are conducted ethically and with integrity.
6. REJECTION OF HARMFUL ACTS AGAINST PUBLIC ADMINISTRATION
PHENÍCIA UTM repudiates and prohibits any practice that may harm Public Administration, whether Brazilian or foreign. We operate with total integrity, respecting public assets, ethical and legal principles of administration, and international commitments assumed by Brazil.
7. COMMERCIAL AND FINANCIAL RECORDS
PHENÍCIA UTM ensures that all commercial and financial records and reports are prepared with accuracy, transparency, and integrity, faithfully reflecting the reality of the company’s information and operations.
8. RELATIONS WITH THIRD PARTIES
PHENÍCIA UTM’s assets — whether physical, technological, financial, or intellectual — must be used exclusively for legitimate purposes aligned with the company’s objectives. The use of these resources for any illicit, personal, or improper purposes that contradict this Code or other corporate policies is strictly prohibited.
9. USE OF ASSETS
PHENÍCIA UTM’s assets — whether physical, technological, financial, or intellectual — must be used exclusively for legitimate purposes aligned with the company’s objectives. The use of these resources for any illicit, personal, or improper purposes that contradict this Code or other corporate policies is strictly prohibited.
10. POLITICAL ACTIVITIES
PHENÍCIA UTM does not make donations or contributions of any kind to politicians, parties, or electoral campaigns. The company does not engage in political-party activities, preserving its institutional neutrality and the integrity of its operations.
11. VIOLATION OF THIS CODE OF ETHICS AND CONDUCT
PHENÍCIA UTM values ethics and responsibility in all actions. Failure to comply with this Code may result in disciplinary measures in accordance with our policies and applicable legislation.
12. ETHICS AND COMPLIANCE COMMITTEE
PHENÍCIA UTM has established an Ethics and Compliance Committee to promote the understanding and application of this Code, as well as to guide and support employees and managers concerning the best ethical and compliance practices with internal and legal standards.
13. COMMUNICATION AND REPORTING CHANNELS
Employees who become aware of any violation of the principles, guidelines, or rules of this Code must immediately report the matter through the reporting channel or to the Administrative Department.
Questions, suggestions, or reports regarding this Code may be submitted through the Ethics Channel via mobile +55 (21) 99869-3555 or email ouvidoria@pheniciautm.com.
14. FINAL PROVISIONS
This Code of Conduct and Integrity reflects the values, principles, and ethical commitments that guide all activities of PHENÍCIA UTM. Compliance is mandatory for all employees, managers, suppliers, and business partners, regardless of their role or hierarchical level.
15. CONCLUSION
PHENÍCIA UTM is convinced that, in order to consolidate and grow, it must be guided by clear business objectives and ethical and integrity principles that are known and shared by everyone.
16. ACKNOWLEDGMENT AND COMMITMENT STATEMENT
You are receiving PHENÍCIA UTM’s Code of Conduct and Integrity, an essential document that presents the ethical principles and guidelines that should guide your professional conduct. Reading and understanding it are fundamental to ensuring that our actions are always aligned with the company’s values and commitments.